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Indoor Sports Arena - Privacy Policy

Last updated: 26 February 2026

  • Indoor Sports Arena (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and online booking services (the “Services”).

  • By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
     

  • 1. Information We Collect

  • We may collect the following types of personal information:

  • a) Personal Information You Provide

  • Full name

  • Email address

  • Phone number

  • Billing and payment details (processed securely by third-party payment providers)

  • Booking details (dates, times, teams, and participants)

  • Any information you provide via forms, messages, or support requests

  • b) Automatically Collected Information

  • When you use our app or website, we may automatically collect:

  • Device type and operating system

  • IP address

  • App usage data (pages visited, actions taken)

  • Date and time of access
     

  • 2. How We Use Your Information

  • We use your personal information to:

  • Create and manage bookings

  • Process payments and deposits

  • Send booking confirmations, reminders, and updates

  • Communicate important service information

  • Improve our app, services, and customer experience

  • Enforce our Terms & Conditions

  • Comply with legal and regulatory requirements
     

  • 3. Payments

  • Payments made through our Services are processed by secure third-party payment providers (such as Stripe).
    We do not store full credit card details on our servers.

  • Payment providers handle your information in accordance with their own privacy policies.


  • 4. Disclosure of Personal Information

  • We may disclose your personal information:

  • To third-party service providers who assist us in operating our Services (e.g. payment processors, booking systems, email providers)

  • Where required by law, regulation, or legal process

  • To protect the rights, safety, or property of Indoor Sports Arena, our users, or others

  • We do not sell or rent your personal information to third parties.
     

  • 5. Data Storage & Security

  • We take reasonable steps to protect your personal information from:

  • Misuse, interference, and loss

  • Unauthorised access, modification, or disclosure

  • Your information is stored securely using industry-standard safeguards. However, no method of transmission over the internet is 100% secure.
     

  • 6. Access & Correction

  • You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated.

  • To make a request, contact us using the details below.
     

  • 7. Cookies & Analytics

  • Our website and app may use cookies or similar technologies to:

  • Improve functionality and performance

  • Understand how users interact with our Services

  • You can disable cookies through your browser settings, though this may affect functionality.


  • 8. Children’s Privacy

  • Our Services are not directed at children under 13.
    We do not knowingly collect personal information from children without parental consent.


  • 9. Third-Party Links

  • Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.


  • 10. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time.
    Any changes will be posted on our website or app with an updated “Last updated” date.

  • Continued use of our Services after changes indicates acceptance of the updated policy.


  • 11. Contact Us

  • If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

  • Indoor Sports Arena
    Email: linardoleno@gmail.com
    Phone: 1800 631 223

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